MRAA vBDC Program
Post-Sale Customer Feedback Campaign
Similar to our standard customer feedback campaigns, this follow-up program collects feedback from your customers and converts it into a series of data-driven reports that you can use to make key improvements in your marine dealership.
For this MRAA member exclusive program, we've added 2 new reports: The New Boater Satisfaction Index (NDSI) & Industry NDSI
We've also added two post-sale notifications prior to the survey: One 'thank you' email & a text alert to notify customer of an upcoming survey call
New Boater Satisfaction Index
Measures satisfaction levels of customers who buy their first boat.
Industry New Boater Satisfaction Index
Industry benchmarks for customer satisfaction levels of customers who buy their first boat.
Designed to take your marine dealership to the next level.
Take our plug-and-play success formula.
Grow your business the right way.
Optimize your word-of-mouth growth, boost your customer retention, and build a powerful public reputation by using our customer sourced data to perfect your buying experience.
Install a proven system.
Save time, energy, and money by implementing a refined customer follow-up system. Allow your team to do what they do best. Use our 3rd party objectivity to get more feedback, and in greater detail.
Outperform the compertition.
Measure your customer satisfaction against industry benchmarks. Utilize this program's exclusive reports to make small adjustments and climb the ranks.
Team Up With Our Customer Service Experts
Schedule a Discovery Call today. We'll get to know each other and see if our expertise aligns with your goals.
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Hit the "Book a Discovery Call" button and choose a 30-minute time slot that works best for you.
We'll send the meeting details over to your email.
We'll see you at the time you chose to get to know each other and discover if CSI can help you achieve your goals.
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Don't Just Take Our Word for It
Here's what our marine clients have to say about working with us.
"Our business has considerably grown since we began working with CSI. The customer service we receive and the interactions our clients receive are excellent."
Angler's Port Marine
Zandy Larson, Marketing Specialist
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