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                         You'll Want to Save for Later

Business Development Blog Posts                                

Blogs by our customer service experts. We share what we've learned from our 37 years of being a cutting edge BDC.

The Power of Customer Follow-Up: Why Your Business Needs It & How to Get Started

Now more than ever, it's crucial to have systems in place that keep customers coming back to buy from you. Businesses that invest in a strong customer follow-up program not only improve customer satisfaction but also boost retention, loyalty, and revenue. Yet, many businesses neglect this critical step, leaving opportunities and money on the table.

Posted on March 31, 2025

Article - New Customers vs. Repeat Customers and Where You Should Put Your Focus

New Customers vs. Repeat Customers and Where You Should Put Your Focus

Posted on February 17, 2025

<5-minute reads.

Educational blogs written to help you thrive in the modern business landscape.
Article - How to Establish a Winning Company Culture with a High Performance

How to Establish a Winning Company Culture with a High Performance

Posted on December 16, 2024

Article - Net Promoter Score: What it is and Why You Should Care

Net Promoter Score: What it is and Why You Should Care

Posted on October 21, 2024

Article - What an A+ Customer Experience Looks Like and How to Create One For Your Customers

What an A+ Customer Experience Looks Like and How to Create One For Your Customers

Posted on November 18, 2024

Article - Turn Unhappy Customers into Loyal Brand Ambassadors

Turn Unhappy Customers into Loyal Brand Ambassadors

Posted on April 14, 2025

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One 3-5 minute read per month to improve your customer service.

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