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MRAA has partnered with CSI Inc. to create a Virtual Business Development Center (vBDC) to offer a program that will help you build on your customer relationships and capture value.


How it Works

We've broken this simple and effective process down to a 5-step format. 5 simple steps and you'll be on your way to success!

Step 1

You report customer and sales data to the vBDC.

Step 2

CSI sends a thank you email to the customer.

Step 3

CSI texts the customer to establish a preferred communication method.

Step 4

CSI immediately emails the customer’s feedback to the dealership for your response.

Step 5

You address the customers' comments & needs with staff after you receive customer feedback from CSI.

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