How it Works
We've broken this simple and effective process down to a 5-step format. 5 simple steps and you'll be on your way to success!
You report customer and sales data to the vBDC.
CSI sends a thank you email to the customer.
CSI texts the customer to establish a preferred communication method.
CSI immediately emails the customer’s feedback to the dealership for your response.
You address the customers' comments & needs with staff after you receive customer feedback from CSI.