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Let us handle the follow-up, you keep selling boats.
MRAA has partnered with CSI,Inc. to create a Virtual Business Development Center (vBDC) to offer a program that will help you build on your customer relationships and capture value.
Don’t let the opportunity of loyal customers slip through the cracks when they opt to sell their boats and never come back because they didn’t have a good experience at your dealership.
HOW IT WORKS
1. YOU report customer and sales data to the vBDC.
2. CSI sends a thank you email to the customer.
3. CSI texts the customer to establish a
preferred communication method.
4. CSI immediately emails the customer’s
feedback to the dealership for your response.
5. YOU address the customers' comments & needs
with staff after you receive customer feedback
from CSI.
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